This policy outlines the retainer policy for wedding services, and it typically works as follows:

  1. Securing the Date:
    • To secure a date for wedding services, the client must sign a contract.
  2. Retainer Fee:
    • At the time of signing the contract, a non-refundable retainer fee of $75 is required.
  3. Use of Retainer:
    • The retainer fee serves as an onsite fee for the services provided.
  4. Reservation Requirement:
    • Dates and scheduled services will only be reserved when both a signed contract and the retainer fee have been received.
  5. Non-Refundable Retainer:
    • The retainer fee is non-refundable, regardless of the reason for cancellation. This includes reasons such as the cancellation of the wedding, a change in the wedding date, a change in services, weather-related issues, sickness, or any other reasons.

The purpose of such a policy is to ensure that the service provider can rely on the client’s commitment to the wedding date and allocate resources accordingly. The non-refundable retainer fee is a standard practice in the wedding industry to protect against potential lost income due to cancellations or changes. Clients are generally made aware of this policy at the time of booking to set clear expectations.